How to Increase Restaurant Sales with 18 Strategies (2024 Updated)
18 Tips for restaurant owners to increase their sales including social media marketing, event-based marketing, cross-selling, menu engineering, online ordering, partnering with food delivery services, customer service, restaurant management software, and analyzing data to predict sales.
In the dynamic restaurant industry, steering your venture to success requires more than just good food and service. Whether you're inaugurating your first national restaurant or aiming for sales growth in your existing one, ensuring your brand stays top of mind, especially on platforms like Google My Business, is crucial. Striking a balance between retaining loyal customers and luring new ones plays a decisive role in boosting your restaurant's retail sales. In this piece, we'll explore strategies to elevate your restaurant's presence and business.
18 Ways to Boost Your Restaurant Sales
1. Social Media Marketing
For restaurants aiming to increase sales, establishing a strong social media presence is essential. Platforms like Facebook, Instagram, TikTok, and Twitter empower restaurants to enhance brand awareness, reach their target audience, attract potential customers, and set up customer loyalty programs.
2. Local SEO Marketing
Optimize your restaurant's online presence with up-to-date details on your website and Google My Business profile. Use local keywords and encourage customer reviews on platforms like Google and Yelp. Engage with these reviews and create local content on social media to enhance your visibility in local search results.
3. Event-Based Marketing
Special events are an excellent way to drive a steady stream of traffic to your restaurant. They’re also a great opportunity to interact with your guests and build customer retention. They can be anything from a themed Halloween party to a wine-tasting night, in order to happy customers.
4. Embrace Email Marketing
Leverage email marketing to maintain a direct connection with diners. Regular newsletters can showcase new dishes and specials, while exclusive offers for subscribers foster loyalty, encourage customers to return visits, and gather insights to refine the dining experience.
5. Influencer Marketing
Collaborate with local influencers or food bloggers to promote your restaurant. They can help you reach a wider audience and attract new customers, especially among younger demographics. Choose influencers whose followers align with your target demographic. Also, consider hosting special events at your restaurant where influencers can invite their followers, creating a direct and personal connection with potential customers.
6. Cross-Sell
Offering customers a chance to upgrade their dining experience is another easy way to increase your restaurant’s sales. Servers can suggest an add-on to customers as they take their orders, or list the option on your menu.
7. Menu Engineering
Menu design is a crucial aspect of any restaurant's strategy. Designing your menu with a few key points in mind can increase restaurant revenue by up to 15%. This approach emphasizes your most profitable dishes, suggests add-ons, and can justify higher menu prices. Furthermore, a well-thought-out menu design for an online platform is equally vital. Implementing an online ordering system allows customers to view and order from your menu, seeing both the items and their prices.
8. Online Ordering
By offering online ordering, restaurant owners can increase sales by reaching a wider audience, reducing order errors, and increasing efficiency with quick service. Online ordering can also help restaurants collect data and insights about their customers, allowing them to make informed decisions about menu items, promotions, and marketing strategies to increase restaurant profit.
9. Partner with Food Delivery Services
The modern consumer is very mobile and online, so online ordering is a popular choice for people to grab food and drink. Hence, it is beneficial to increase sales by partnering with a popular food delivery service like DoorDash or Uber Eats. Additionally, modern route planning and delivery technology ensure that your food and drink arrives fresh and on time, which may build customer loyalty and then increase restaurant profit gradually.
10. Customer Service: Be Friendly and Attentive
Providing high quality and outstanding customer service is a proven way to increase restaurant profits. By greeting diners and asking about their previous visits, you’re demonstrating that your restaurant prioritizes the customer experience. This is a good way to reinforce customer loyalty as well.
A happy hour or a discounted meal or a gift card for your existing customers can also be an effective way to increase restaurant demand in long term. The discounts offered during this time can attract customers to your restaurant, as well as entice current ones to come back for more. As time goes by, your restaurant will set up a customer loyalty program, which is necessary for restaurant sales.
11. Interactive Dining Experiences
Create interactive dining experiences, like live cooking stations or personalized dish preparation at the table. This can provide a unique dining experience, encouraging customers to choose your restaurant for special occasions.
These experiences can also be themed or tailored to special occasions like birthdays or anniversaries, making your restaurant the go-to place for celebrations. Ensure that your staff is well-trained to deliver these experiences smoothly and memorably.
12. Loyalty Programs
Implement loyalty programs to encourage repeat visits. Offer rewards like discounts, free meals, or exclusive offers to frequent diners. This not only boosts sales but also helps in gathering valuable customer data for targeted marketing.
Besides standard rewards, consider offering tiered loyalty levels where customers can unlock more prestigious rewards as they spend more. Use the program to gather customer preferences and tailor marketing efforts to suit their tastes, thereby increasing the likelihood of repeat visits and higher spending.
13. Referral Programs
Encourage existing customers to refer new customers by offering incentives for both the referrer and the referred. Word-of-mouth is a powerful tool, and a referral program can significantly increase your customer base.
Make the referral process easy and straightforward, possibly through a dedicated app or a simple online form. Track the effectiveness of this program and adjust rewards periodically to keep it exciting and engaging for customers.
14. Use a Restaurant Management Software
Reliable restaurant management software is a crucial part of any successful business. It can be used to track and analyze internal and external data, making it easier for your team to make better decisions about your restaurant’s future. It can also help you to predict upcoming sales.
Forecasting is a critical step in any restaurant’s growth journey. By using accurate sales predictions, you can increase your profitability, reduce inventory and staffing costs, and ensure that your business is prepared for any upcoming events.
15. Local Community Engagement
Actively participate in local community events or sponsor local sports teams or cultural activities. This increases visibility and creates a positive brand image in the community, potentially attracting more customers.
Offer special discounts or menu items linked to local events or causes. This not only shows your support for the community but can also draw in crowds associated with those events, broadening your customer base.
16. Seasonal and Limited-Time Offers
Introduce seasonal or limited-time menu items to create a sense of urgency and encourage customers to visit your restaurant before the offer ends. This can also be a great way to test new dishes and get feedback. Utilize local, seasonal ingredients to create these special offers, which can also highlight your restaurant's commitment to fresh, quality food. Market these offers through social media and email marketing to create buzz and anticipation.
17. Innovative Payment Solutions
Offer multiple payment options including mobile payments, contactless payments, and online payments. This can improve customer convenience and speed up the transaction process. Regularly update your payment technology to ensure security and efficiency.
18. Analyze Data by Software to Predict Future Sales
Automatically having access to your restaurant’s internal data (e.g. point of sale, Labor Scheduling, Reservations, Events) and external data (e.g. Weather, Traffic, Events) can be invaluable when predicting sales and increasing restaurant revenue by providing insights about inventory management to lower food cost.
Predicting upcoming sales can be a difficult task, but it doesn’t have to be. 5-Out, an AI sales forecasting software, is designed to cater to all types of restaurants, such as full service, fine dining, qsr, ghost kitchen, coffee shop, and more. It automatically ingests data and employs advanced machine learning to accurately forecast upcoming sales. This prediction is based on a variety of internal and external factors, such as your restaurant’s POS, labor scheduling, reservations, events, weather, and traffic, making it a comprehensive tool for diverse dining business models. Based on this forecasting demand, 5-Out provides insightful recommendations for inventory purchasing and labor scheduling, helping you maximize profit efficiently.
Book a demo today to increase your restaurant sales!